Central Alberta Child & Family Services Authority (CFSA)
The responsibilities of the Central Alberta Child and Family Services Authority (CFSA) includes:
Rocky Mountain House District Office
4919 - 51 Street, P.O. Box 909
Rocky Mountain House, AB T4T 1A7
Drayton Valley District Office
P.O. Box 5320, 5149-51 Avenue
Drayton Valley, AB T7A 1R5
Other Important Phone Numbers
Alberta Supports Call Centre (ASCC)
Bullying Help Line
Child Abuse Hotline
Family Violence Info Line
310-1818 (toll-free, 24/7)
Kids Help Phone
Child Intervention Services
Central Alberta Child and Family Services Authority protects all children and teens who are 17 years and younger who are experiencing physical, emotional, sexual abuse and neglect.
What do I do if I suspect child abuse and/or neglect?
The criteria for finding a child in need of intervention has been strengthened under the Child Youth and Family Enhancement Act. All reports received by the District Office must be assessed to determine if a child is in need of intervention. The Act provides the legislative base to determine the range of services, reflecting the underlying principles of the matters to be considered, emphasizing decision making in the best interests of the child, the importance of parental responsibility, and ensuring stability and permanence for the child.
Q: What is child abuse?
A: The main kinds of abuse are physical, emotional, sexual, and neglect.
Read more about the definitions of child abuse.
Q: How do I know if a child is being abused?
A: Trust your instincts; if you have a suspicion or a 'gut feeling' that a child is being abused or neglected, please call one of our District offices.
Read more about specific indicators of child abuse.
Q: If I report my neighbours for neglecting their child, will they find out who called?
A: When you make a report, your name will be kept confidential. No legal action can be taken against you unless the reporting is done maliciously or without grounds. If you fail to report your concerns, you may be guilty of an offence and face a fine or imprisonment.